Sunnova Energy Corporation launched Sunnova Protect services last week — the first service-only offering available from a national solar company. With this new program, Sunnova looks to provide solar owners multi-decade coverage inclusive of monitoring, maintenance and repair services for their solar systems.
Basically, the service warranty Sunnova offers to its 60,000 customers is now available to any homeowner who owns their solar system. To our knowledge this is the first time that a residential solar and storage service provider has brought to market a service-only offering with 5-, 10- or 20-year warranties on systems the company itself did not install.
Coordinated by Sunnova’s team of experts, the plans provide proactive monitoring and system diagnosis to prevent unexpected and costly solar outages and to provide protection against most out-of-pocket expenses for maintenance, equipment repairs and replacements. Backed by an available production guarantee, the Sunnova Protect plans provide consumers with the added confidence that their solar investment is creating the value they expect.
“Sunnova has extensive experience monitoring, maintaining and ensuring optimal system performance for our customers,” said William J. (John) Berger, Chief Executive Officer of Sunnova Energy Corporation. “Now, we’re extending our expertise in solar system service to non-Sunnova solar homeowners so they too can protect their solar investment.”
Sunnova has launched its Sunnova Protect Services through a newly-formed sales channel and is initially offering this service offering to Southern California—where there is a high concentration of solar owners. Sunnova will then extend Sunnova Protect to additional markets over the next few quarters. Sunnova will incorporate the Sunnova Protect service plans into their product offerings for their dealer networks in early 2019.
“Deciding to go solar is a big decision and yet we see solar customers buying and financing systems without a service warranty, which means no one will be there to ensure the system is actually working and generating the energy it’s supposed to over the decades-long life of the system,” said Michael Grasso, Chief Marketing Officer for Sunnova Energy Corporation. “We’re offering Sunnova Protect to ensure solar owners are covered so they can enjoy the energy independence and financial savings they expect from their systems.”
The Sunnova Protect servicing plans offer three different coverage options (Basic, Premium and Platinum) with multiple term lengths (5-, 10- and 20-year). These plans provide solar owners with the freedom to choose the service solution that best fits their needs.
Sunnova Energy Corporation is expanding into Illinois’ burgeoning solar scene, offering solar leases right now and a loan product that will begin later this month.
“Thanks to a solar-friendly regulatory landscape, Illinoisans are now able to contract for greater energy savings and greater service through Sunnova’s 25-year Sunnova Protect warranty,” said William J. (John) Berger, Chief Executive Officer of Sunnova Energy Corporation. “Recent changes in policy surrounding the Illinois Solar Renewable Credit (SREC) program have opened up generous incentives, allowing consumers to undercut local utility rates.”
With strong state incentives and rising utility prices, the company believes Illinois is primed for a solar energy boom as it continues to demonstrate a strong commitment to solar energy. In 2016, the Illinois Power Agency (IPA) laid out a plan to acquire 25 percent of Illinois’ energy from renewable sources by 2025—a requirement from the federal Future Energy Jobs Act. According to Wood Mackenzie, in 2017, Illinois ranked 33rd among states in solar growth but is expected to rise to number 13 in solar growth over the next five years.
Sunnova Energy Corporation has begun offering its Sunnova SunSafe solar energy generation and home battery storage service through its network of partners to homeowners across Massachusetts. Sunnova offers a broad and comprehensive solar portfolio in Massachusetts and will now be offering Sunnova SunSafe complete with its 25-year warranty, performance guarantee and intelligent control, all with zero money down.
“What we see in Massachusetts is an opportunity to better serve the energy needs of homeowners with a smart, clean and resilient energy technology through our local network of installation partners,” said William J. (John) Berger, CEO of Sunnova Energy Corporation. “As storms increase in frequency and severity, Sunnova SunSafe allows homeowners to rest easy knowing that they’ll have power to energize their lives when the grid goes down.”
“After a 2018 winter season that left Massachusetts homeowners dealing with Nor’easters, Atlantic cyclones, flooding, freezing temperatures and frequent power outages, we’re glad to be offering Sunnova SunSafeTM to power our customers’ homes with solar power, day and night,” said Kris Hillstrand, Executive Vice President of Technology and Service Operations with Sunnova Energy Corporation. “Our solar + battery storage offering will provide homeowners in Massachusetts with the opportunity to draw stored solar energy from their battery to power electricity needs, protecting their families from outages or even high electricity rates to maximize savings.”
In case of a utility power outage, the Sunnova SunSafe automatically detects when to switch from solar energy to stored energy, and Sunnova SunSafe will continue producing and storing back-up energy when the electric grid goes down, giving homeowners peace of mind and significantly reducing the homeowner’s reliance upon the grid.
When it comes to making a decision about a solar energy provider, Sunnova protects each customer’s solar + battery storage system for 25 years with its Sunnova Protect warranty. From repairs to maintenance, plus 24/7 system’s monitoring and performance, customers are covered every step of the way – from the day the system is turned on through the full term of the agreement.
Sunnova Energy Corp. has expanded its solar offerings in the state of Florida to include solar leases as a way to provide additional energy options for homeowners. This news comes on the heels of Sunnova’s entrance into the Florida market earlier this month with a solar finance agreement offering.
“We’re finally at a point where we are able to offer Floridians not just one option for how they can power their lives with solar, but two,” said William J. (John) Berger, Chief Executive Officer of Sunnova Energy Corporation. “We are excited to work with our Florida partners to provide customers with clean and competitive opportunities to better control their monthly electricity bills while reducing the amount of energy they have to pull from the grid.”
Earlier this month, after determining that a lease agreement did not constitute a retail sale of electricity, the Florida Public Service Commission voted unanimously to eliminate ambiguity that had prevented companies from selling home solar lease products. Before this action, Floridians had previously been unable to lease solar systems for fear of violating onerous utility regulations. Now, Sunnova is able to offer a lease of rooftop solar equipment to Florida homeowners that is consistent with this ruling.
“Thanks to the PSC’s recent vote, the regulatory skies have cleared making solar leases a viable energy option for Floridians,” said Michael Grasso, Chief Marketing Officer for Sunnova Energy Corporation. “This decision upholds and protects our belief that we must let markets and consumers decide what energy solutions work best for them, and in Florida, we’re seeing that translate into demand for rooftop solar.”
“Consumers in Florida are looking for more options to go solar,” said Yann Brandt, CEO of SolarWakeup. “All of my neighbors ask me how they can go solar and now, with Sunnova’s lease and solar finance agreement plans, homeowners will be putting the sun to work in the Sunshine State.”
By offering various rooftop solar system solutions, Sunnova will give customers in Florida the opportunity to lease their systems through Sunnova’s Easy Save plan, or to own their systems through Sunnova’s Easy Own plan. Click here for more information on going solar in Florida.
Sunnova, one of the top residential solar providers in the United States, has recently partnered with SolarRoofHook, a leading supplier of solar mounting hardware, to become one of the company’s approved vendors for balance of system components. The timing syncs up with the release of SRH’s new 4-in. Microflashing and patented Stainless-Steel QuickBOLT mounting system for Asphalt Shingle Roofs. Orders can be placed now for stock arriving this month. You can also learn all about its benefits in this year’s Residential Rooftop Report, available for free download below.
All Sunnova installer partners can now use SRH products to install their solar systems. Contact SRH by going to their website to purchase products directly online or give them a call at 844-671-6045.
SolarRoofHook is a Division of Quickscrews International Corp, the leading supplier of fasteners for the woodworking industry in the U.S., founded by Greg Wiener in 1987 in his garage. Using their knowledge of wood fasteners, the team at Quickscrews launched SRH in 2010 as a supplier of mounting solutions for the residential solar industry. Wiener received the patent for the QuickBOLT in 2012 and has been educating the industry for the past 7 years on the value of downsizing the products installers use on our roofs.