{"id":27911,"date":"2014-06-05T12:31:03","date_gmt":"2014-06-05T12:31:03","guid":{"rendered":"http:\/\/leedpoints.com\/?guid=0c0174d536204dceba44eb50abfa30c0"},"modified":"2014-06-05T12:31:03","modified_gmt":"2014-06-05T12:31:03","slug":"service-management-software-operates-on-premise-or-in-cloud","status":"publish","type":"post","link":"https:\/\/leedpoints.com\/green-building-blog\/service-management-software-operates-on-premise-or-in-cloud\/","title":{"rendered":"Service Management Software operates on-premise or in cloud."},"content":{"rendered":null,"protected":false},"excerpt":{"rendered":"<p>Integrating with existing ERP\/CRM solutions, Astea Alliance v11.5&nbsp;lets companies connect, manage, optimize, and transform all facets of customer service delivery. Mobile solution, addressing field workforce, provides flexibility to perform modifications without development skill sets. Also, mobile app enables lets party service providers\/subcontractors participate in service delivery process. Dashboards, scorecards, operational heat maps, and visual reports are pervasive throughout workflow.<\/p>\n<p><b>This story is related to the following:<\/b><br \/><a href=\"http:\/\/news.thomasnet.com\/news\/software\" target=\"_blank\">Software<\/a><br \/><a href=\"http:\/\/news.thomasnet.com\/news\/green-clean\" target=\"_blank\">Green &amp; Clean<\/a><\/p>\n<p>Search for suppliers of: <a href=\"http:\/\/www.thomasnet.com\/products\/process-optimization-software-95961322-1.html\" target=\"_blank\">Process Optimization Software<\/a>  |  <a href=\"http:\/\/www.thomasnet.com\/products\/manufacturing-management-product-life-cycle-management-software-17268046-1.html\" target=\"_blank\">Manufacturing Management &amp; Product Life Cycle Management Software<\/a>  |  <a href=\"http:\/\/www.thomasnet.com\/products\/mobile-application-software-97006910-1.html\" target=\"_blank\">Mobile Application Software<\/a>  |  <a href=\"http:\/\/www.thomasnet.com\/products\/software-17261306-1.html\" target=\"_blank\">Software<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4350],"tags":[],"class_list":["post-27911","post","type-post","status-publish","format-standard","hentry","category-green-clean"],"_links":{"self":[{"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/posts\/27911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/comments?post=27911"}],"version-history":[{"count":0,"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/posts\/27911\/revisions"}],"wp:attachment":[{"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/media?parent=27911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/categories?post=27911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leedpoints.com\/green-building-blog\/wp-json\/wp\/v2\/tags?post=27911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}