Tag: customer service
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Let’s get digital: Success in solar is tied to your tech stack
This article from Scott Nguyen, co-founder and CEO of Bodhi, was originally published in the Q3 issue of Solar Builder. Subscribe here for free. Digital transformation. Solar installers roll their eyes when they hear these two words, and I can’t blame them. They’re marketing buzzwords that the Accentures of the world use to sell their……
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How to manage your solar company’s online reputation according to SolarReviews
For better or worse, the internet is now a major part of every business. Many customers search for reviews about potential contractors before committing to a company, making what they find online about your business extremely important. In fact, upward of 90% of people make decisions based on what theyRead More — Solar Builder magazine
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Lifetime Solar, SUNation, Sigora Solar to start offering Sense home energy monitoring to their customers
Three more solar installers located across the country (Lifetime Solar, SUNation and Sigora Solar) recently signed on with home energy monitoring company Sense to provide their customers with greater real-time insight into their home’s energy consumption and usage. “Lifetime Solar partnered with Sense to give its customers another tool inRead More — Solar Builder magazine
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Survey: 12 percent of broadband households plan to install solar in 2018
New energy research announced by Parks Associates reveals 12% of U.S. broadband households that do not currently have solar PV panels are likely to purchase them in the next year. The IoT research firm notes the most popular energy-efficiency equipment for 2018 is a backup generator, with 19% of currentRead More — Solar Builder magazine
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Momentum Solar launches cool ‘white glove’ solar service for homeowners
We spend a lot of time sharing news on equipment and systems, but a big part of the solar installation business is in sales, marketing and customer service. New Jersey-based installer Momentum Solar has seen rapid growth in the last two years, helping over 400 New Jersey and New YorkRead More — Solar Builder magazine